Privacy Policy
www.lanepsychology.ca Privacy Policy
Effective Date: 1st day of January, 2025
www.lanepsychology.ca (the "Site") is owned and operated by Lane Psychology Inc. Lane Psychology Inc. can be contacted at:
Email: erica@lanepsychology.ca
Phone: (780) 306-1622
Address: 303-10109 106 St., Edmonton, Alberta, T5J 3L7
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Purpose
The purpose of this Privacy Policy ("Policy") is to inform users of our Site about:
- The personal data we will collect;
- How we use the collected data;
- Who has access to the collected data;
- The rights of Site users; and
- The Site's cookie policy.
This Privacy Policy applies in addition to the terms and conditions of our Site.
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Consent
By using our Site, you agree to:
- The conditions set out in this Privacy Policy; and
- The collection, use, and retention of the data as described in this Policy.
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Personal Data We Collect
We only collect data necessary to fulfill the purposes set out in this Policy. No additional data will be collected without prior notification.
Data Collected Automatically
When you visit and use our Site, we may automatically collect and store the following information:
- IP address;
- Hardware and software details;
- Clicked links; and
- Content viewed.
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How We Use Personal Data
The data we collect is used solely for the purposes described in this Policy or on specific pages of the Site. This includes:
- Monitoring and analyzing Site usage to improve functionality and user experience.
We will not use your data for purposes not disclosed in this Policy.
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Who We Share Personal Data With
Employees
We may disclose user data to employees who reasonably require access to achieve the purposes outlined in this Policy.
Third Parties
We may share user data with the following third parties:
- Google Analytics: For monitoring site traffic and performance (data shared: IP address, session duration, pages visited).
- Scheduling Software: For managing appointment bookings (data shared: name, contact details, appointment times).
Third parties are only provided access to data necessary for their function and are required to adhere to applicable privacy laws.
Other Disclosures
We will not sell or share your data with other third parties, except under the following circumstances:
- If the law requires it;
- If it is necessary for legal proceedings;
- To establish, protect, or exercise our legal rights; or
- To buyers or potential buyers of this company in the event of a sale.
If you follow hyperlinks from our Site to another site, we are not responsible for their privacy policies and practices.
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How Long We Store Personal Data
User data will be stored for the following durations:
- Automatically collected data (e.g., IP address): Retained for 12 months.
You will be notified if your data is retained beyond these periods.
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How We Protect Your Personal Data
We use industry-standard measures to protect your data, including:
- TLS 1.3 encryption for online communications;
- Secure server facilities; and
- Regular security audits to ensure compliance with Alberta’s PIPA.
While we take reasonable precautions, the Internet can be insecure, and we cannot guarantee absolute data security.
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International Data Transfers
User data may be transferred to the United States of America. These transfers comply with Alberta’s PIPA and are safeguarded as described in this Policy.
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Children
We do not knowingly collect personal data from children under the age of 13. If we learn that we have collected such data, it will be deleted promptly. Parents or guardians can contact our Privacy Officer if they believe their child has provided personal data.
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How to Access, Modify, Delete, or Challenge the Data Collected
If you wish to access, modify, or delete your data, or inquire about how it has been used or disclosed, contact our Privacy Officer:
Erica Lane
Email: erica@lanepsychology.ca
Phone: (780) 306-1622
Address: 303-10109 106 St., Edmonton, Alberta, T5J 3L7
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How to Opt-Out of Data Collection, Use, or Disclosure
You can opt-out of the following data uses:
- Marketing Emails: Click "unsubscribe" at the bottom of any marketing email or update your email preferences under "Your Account".
- Cookies: Manage cookie settings through your browser.
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Cookie Policy
Cookies are small files stored on your hard drive to collect data about your browsing habits. You can choose to disable cookies in your browser, but this may reduce the quality of your experience.
Types of Cookies We Use:
- Analytical Cookies: To improve Site design and functionality by collecting data on user interactions (e.g., content accessed, time on site).
- Third-Party Cookies: For analytics and functionality provided by third-party services (e.g., Google Analytics).
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Modifications
This Privacy Policy may be amended periodically to reflect legal or operational changes. Updates will be indicated by a new "Effective Date." Users are encouraged to review this Policy regularly. Significant changes will be communicated via email where applicable.
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Contact Information
If you have any questions, concerns, or complaints, contact our Privacy Officer:
Erica Lane
Email: erica@lanepsychology.ca
Phone: (780) 306-1622
Address: 303-10109 106 St., Edmonton, Alberta, T5J 3L7